The customer is a large auto parts manufacturer and distributor in South Africa. We knew each other by a mutual friend in Canton Fair 2013. Because this customer’s business interests included a wide range of products and services, our products were within the scope of their needs, and we exchanged contact information with each other. After two weeks, they wanted to establish the business relationship by email. At first, they wanted to know more about our products. As a new partner, the customer asked us to provide the general specification of samples they needed, including webbing sling and cargo lashing. The customer was satisfied with the sample, so they gave the first order. When they received the goods, we tried to contact with them to get the feedback. After one mouth’s preparation, due to the reasonable price and the good quality, they gave us a larger order. The customer placed an order for 3 containers. After this successful order, the customer increased their trust in our company and factory, and continued to order from us. Now they are one of our biggest clients. We have also invited these clients to visit our factory in China many times. Even now, this customer continues placing orders and maintaining good cooperative relations with us.